Client Testimonials

David Ocasio (Systems Administrator), PSC-CUNY

I would like to take this opportunity to thank you for your support of and active participation in the IT Support and Helpdesk Systems that your company has provided over the years. Thank you for Your Company’s Focus on our technical needs. Your Customer Focus is far greater than any other Technical Vendor that I have worked with in my 30 years in the business.

In addition, we greatly appreciate the educational sessions you and your staff presented on various occasions. Many of our staff, including the management team did not realize how much they do not know about technology and how important it is to make sure that we understood.

As business owners, we are always looking for ways to save money while still purchasing high quality products and services for our businesses and you accomplished that for us.

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.

I hope that you will feel free to contact me any time, if I can help you promote your business.

Juan Galdamez (Associate Vice President, ITS Technology Support Manager), Church Pension Group
Keystone handles all our application and desktop support projects. They presently provide us with 80% of our total hardware and software needs nationwide (that includes 6 office satellites and many home offices). We decided outsource our helpdesk operations with theirs services after our previous vendor neglected their responsibilities. Keystone is a very reliable IT partner and I strongly recommend them.
Ms. Sharon Cua-Lee (Director of Operations), ACMH
We have been working with Keystone for several years and trust them with our IT systems; they have helped us in our growth as a business. We now have our primary systems engineer from Keystone attending our monthly business strategy meetings and we value his reliability, honesty and knowledge. Keystone provides a true outsourcing solution. Outsourcing is about saving money while providing professional reliable services, and that's exactly the story with Keystone. I don't have to spend time patching, maintaining my network, and keeping hackers outside my enterprise. Three words that describe Keystone: professional, dedicated and polite!
Michelli Kelly (SVP/CIO), Enfinity Communications Technology
Cost is always an important factor and considering the service we receive, I know we get very good value for money. They also give good sound advice. They don't sell you what you don't need but they do prepare you for future requirements. I'm delighted with the service we receive and would be happy to recommend them to others
Sergei Balagov (General Manager), Harilan Distributors Inc.
We found Keystone to have the right balance of telephone support and on site IT Engineers to fix any problems that we have had since we partner with them. Their technicians are first rate but importantly their remote support has saved us literally thousands of dollars and time, by avoiding site visits. Keystone has been instrumental to the success of our aggressive growth strategy and will be a critical partner as we meet our ambitious product introduction goals going into the future. I would be happy to personally recommend them.
Michelli Kelly (SVP/CIO), Enfinity Communications Technology
As the CIO of a rapidly expanding company, I need an IT support company to solve all my IT issues quickly, efficiently and at a reasonable cost. I can honestly say that the Keystone team do all of that and more. They go that extra mile and have even worked out of office hours / weekends to make sure we're completely satisfied.Their remote support is superb - tell them the problem, they take over your pc and sort it - all our staff feel at ease talking to them as they explain everything in terms we understand and don't go all 'techno and geeky' on us - they just get on with it and get my staff working again.

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